Gareth Watkins
IT Consultant, Project Manager, Business Analyst & Technology Coach

About Me

Who I Am

About Me

With over 20 years experience in technology companies and start-ups, I have worked as a Technical Business Analyst, Project Manager, Systems Specialist, Web Developer, Software Developer, Graphic Designer and Security Consultant. I provide hybrid Business Analysis & Project Management consulting to larger SMEs and provide IT Consulting to micro businesses.

I enjoy working with businesses who are looking to use technology to their advantage and those chasing growth, using tech to help them compete more effectively and grow without chaos and bottlenecks. My strengths lie in assessing your business along with its processes, people and goals and then finding SaaS, existing software or helping you create bespoke software that is a good business fit for you.

I take a business first approach to everything I do and can help you use technology to your advantage.

About Me

What I Do

Business Analysis

Businesses often evolve at pace, operating with the business deliverables in mind, whilst burning time keeping up with operational requirements. This often results in the business using ineffective tools like spreadsheets which are frequently a coping mechanism and poor business fit.

I use business analyst methodologies to determine your existing processes, your data inputs, data outputs, intra-department or stakeholder data and process exchanges, document inputs & outputs, reporting requirements, KPI datapoints and commercial objectives.

My latest BA project involved full analysis, through to product selection and implementation for a leading UK charity with the objective of them doubling in productivity without an increase in headcount leading up to 2020. The solution resulted in deploying Salesforce combined with a market leading Event Management SaaS platform.

Business Analyst and Whiteboard

Project Management

I'm a Technical Project Manager, typically handling technical projects or at least those where a strong, varied or deep technical understanding is highly useful. I've managed infrastructure, hardware roll outs, office moves and business analysis projects using PRINCE2 methodology.

For software development projects, I use Agile. I have significant experience in workshops, process analysis, process improvement and user story creation for use in software development. I build milestones, populate and run sprints using Scrum with tools such as Atlassian Jira, Confluence and Hipchat. I've ran projects creating full blown CRM systems and almost completely automated payroll and accounting systems.

Project Team at Table

Software & API Development

Need to create a MVP (minimal viable product) for your start-up? Need help managing a team of developers, analysts and testers? I can interface between you as the business owner and your outsourced software team to ensure that you get what you asked for.

Data Chaos? The use of multiple specialised SaaS systems often result in data 'silo effects' where your systems need to 'talk' to each other but can't. I can design and build APIs if they don't exist already or help you interconnect existing APIs for systems to communicate with each other and exchange data.

My preferred languages are PHP, Python, JavaScript, Ruby and SQL. I can design and code APIs for directly accessing SQL databases and I'm comfortable using JSON, XML and SOAP along with OAuth.

Whether you need a bespoke system built from the ground up or the plumbing to link multiple systems to exchange data flows, I can help.

Screen of Programming Code

Arduino, Process Flows & IOT

More and more businesses are beginning to utilise sensors connected to Arduino, Raspberry Pi or other micro-controller platforms to allow them to automate or control.

I can help you source electronics and sensors to match your requirements. In addition to sensors and actuators data, I can also code systems to listen and respond to datapoint flows from other connected systems (like a Twitter feed or API endpoint) allowing for advanced GUI based process flow management and control.

For most projects of this nature, I use Node-Red or NoFlo. I can also build custom APIs using the Laravel PHP frameworks or code Python for direct hardware access to further extend functionality.

Arduino Board

IT Strategy & Mentoring

With micro business, I find a common void where the business does not need a full time IT resource but does need a guiding light to prevent them heading down the wrong path, costing time and money.

I can help you discover and decide on what technologies / SaaS systems to use to help you expand and grow. I have provided full IT strategy and support for a start-up which began as a single owner with personal assistant which mushroomed to 300+ employees with a £8.5m turnover.

I've seen the challenges first hand of rapid growth with start-ups and I really enjoy helping businesses grow.

Train Tracks Strategy Paths


Rates for commercial clients are £350 to £750 per day depending on length of engagement, location and terms.

Rates for IT Consultancy for individuals and micro businesses (less than 3 employees) are £40 per hour (£300 per day) for short term or infrequent consulting.

Coaching rates are £60 for a typical 90 minute coaching session. I provide a discount of 10% where 10 coaching sessions are booked in advance.

I provide discounts for the Not For Profit sector on a case by case basis.

I am available on a retainer for clients who prefer a consistent, continual relationship which includes on-call phone and email contact.

Agencies welcome, please contact me for CV / Resume in your preferred format.

Copyright @ Gareth Watkins